Frequently Asked Questions
Ordering and Pricing Information
Q:How can I get product prices and purchase Warmsun products?
A. When you are ready to order, Please use WhatsApp or email contact us. Kindly provide a list of the products you wish to purchase, along with the quantity . We will assist you in completing the order and arranging delivery or shipment.
Q:What is the minimum order quantity for the products?
A. Minimum order quantity 500 kilograms
Q:What payment methods do you support?
A. Cash, Paypal, T/T, Western union.
Sample Related
Q:Do I need to pay for the samples?
A. Normally no. You just need to pay the shipping cost
Q:How do I pay for the sample shipping cost
A. We recommend use PayPal.
Q:How long will you send out the samples?
A. 3-5 days after you pay.
Shipping Related
Q:How long would it be after placing the order?
A. It would be about 2 weeks after payment, depends on our capacity of the factory.
Q:How do you usually ship the goods?
A. We ship the goods by sea or land.
Q:Do you provide assistance with customs clearance
A. Yes,our factory will help prepare your required export documents and ensure hassle-free customs clearance.
Product Storage
Q:How do I store the Popping Boba?
A. Unopened products,keep in room temperature,away from direct sunlight.opened product refrigerate
Q:How do I store the syrup?
A. Store at room temperature, keep sealed and away from direct sunlight.
Q:How do I store the powder?
A. Store at room temperature. After opening, keep away from moisture.
Q:How long can I store the pearls after cook?
A. 4-5 hours, not to serve overnight.
Products and OEM/ODM Services
Q:What products does Warmsun offer?
A. We offer bubble tea ingredients, popping boba,boba drinks,concentrated syrups, milk tea powders, tapioca pearls, coconut jelly, fruit jams, canned , packaging materials, and machinery to meet the needs of various beverage shops